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Employee Spotlight on Our Director of Catering, Rita Kyriakides
Over 20 years ago, Rita began working with the Corporate Sales Team at a boutique hotel in Greenville South Carolina. When a Wedding Sales Manager position became available right here at Ocean Edge, Rita was delighted to accept the offer.
Over 20 years ago, Rita began working with the Corporate Sales Team at a boutique hotel in Greenville South Carolina. When a Wedding Sales Manager position became available right here at Ocean Edge, Rita was delighted to accept the offer. It was here that she discovered her true love of weddings and social events. Working with engaged couples, parents of the couples, as well as their extended family quickly became her true passion in the hospitality industry.
To learn more about Rita, we asked her a few questions about her career in hospitality and her role as Director of Catering at Ocean Edge. Here’s what she had to say:
What exactly does a Director of Catering at a resort do?
As the Director of Catering, my primary focus is ‘all things sales’. Assisting and managing my team with sales strategies and best practices is a very large part of our development as a team. Executing weddings and overcoming challenges is extremely rewarding, with the end result of a happy couple and family!
What does excellent guest service mean to you?
To me, delivering excellent guest service means treating others as you would like to be treated. In being responsive, empathetic, and excited about their events, guests respond with a deep appreciation of our service.
What are some of the key attractions near the resort not to be missed?
The Cape offers so many seasonal activities such as tennis, golf, watersports, and boating excursions. Our resort offers these activities with the option to plan anything from beach picnics to evening bonfires. Planning a trip to Cape Cod will create memories that your friends and family will remember forever!
When we say the word "hospitality", what comes to mind?
"Hospitality" is such a wonderful word! To me, it means truly putting the guest first. Listening to their vision and working to execute their stay with the utmost enthusiasm of the resort’s offerings. I have always been very sincere in what I say and then work tirelessly to deliver what I have promised.
What are you excited to share with our guests and couples this upcoming season?
The upcoming season comes after an extremely difficult time for many couples and families that have postponed their events due to the pandemic. We will get through this together with a real appreciation for our families and for love. These events, along with the newly planned events, bring hope, and that excites me very much!